Cognizant – Walk-In for Any Graduate Freshers & Experience on 20th April’ 2023
Cognizant – Walk-In
- Qualification: Any Graduate
- Experience : 00-01+years
- Role: Sr. Voice Process Executive
- Job Location: Hyderabad/Secunderabad( Madhapur )
Time and Venue:
20th April , 10.30 AM – 1.30 PM
Raheja Mindspace IT Park – Building 12A, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana 500081
Contact – Koojitha Priya HR
- Should be able to communicate in English as this job profile involves interaction with customers from North American / Canadian / UK / Australia and New Zealand markets
- Experience in Voice process/ Customer voice support(1-4 Years)
- Analyze and process transactions accurately & on time.
- Document all transactions completed in a day.
- Make significant contribution towards collecting metrics on processes
- Maintain positive and cooperative working relationships with all.
- Collaborate with the team to achieve common goals.
- Communicate with internal and external customers to resolve issues, questions and concerns swiftly.
- Keep up-grading his/her skills as per the requirement and should be ready to shoulder new/additional responsibilities assigned to them.
- Minimum qualification – Graduate in any discipline
- 0 to 1 yrs of work experience of Process Executive
- Excellent communication skills and strong command over English language/ language off support in the region
- Excellent Customer Service Skills.
- Willing to work in a shift based work schedule
- Excellent Analytical ability, Logical approach towards problem solving