Cognizant – Walk-In for Any Graduate Freshers & Experience on 20th April’ 2023 

Job description:

• Should be able to communicate in English as this job profile involves interaction with customers from North American / Canadian / UK / Australia and New Zealand markets
• Experience in Voice process/ Customer voice support(1-4 Years)
• Analyze and process transactions accurately & on time.
• Document all transactions completed in a day.
• Make significant contribution towards collecting metrics on processes
• Maintain positive and cooperative working relationships with all.
• Collaborate with the team to achieve common goals.
• Communicate with internal and external customers to resolve issues, questions and concerns swiftly.
• Keep up-grading his/her skills as per the requirement and should be ready to shoulder new/additional responsibilities assigned to them.

Skills Required:

• Minimum qualification – Graduate in any discipline
• 0 to 1 yrs of work experience of Process Executive
• Excellent communication skills and strong command over English language/ language off support in the region
• Excellent Customer Service Skills.
• Willing to work in a shift based work schedule
• Excellent Analytical ability, Logical approach towards problem solving