Genpact – Mega Virtual ZOOM Drive on 11th May 2023 for Freshers & Experience

Genpact Virtual ZOOM Drive

• Role: Process Associate, Order to Cash
• Experience: 00-02+Years
• Qualification: B.Com,MBA
• Job Location: Hafeespet

Time and Venue

Job description

Inviting applications for the role of Process Associate, Order to Cash

Interview Date : 11th May’23

Interview Link : https://genpact.zoom.us/j/2325275521

Interview Timing : 10.30am to 11.30am

Skill Set : Cash Application/Billing

Shifts : US shifts

Qualification : Bcom or MBA freshers

Work Location : Hafeezpet, Hyderabad

We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer

Responsibilities

• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and rectify unidentified cash and manage end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Minimum qualifications

• Graduate in Commerce (B.Com)
• Freshers are eligible
• Good English language skills (verbal and written)

Preferred qualifications

• Prior experience in Accounts Receivable/Order to Cash