Genpact Mega- Walk-In Drive for Freshers And Experienced On 29th May 2023 

Genpact Mega- Walk-In Drive for Freshers And Experienced On 29th May 2023 

Genpact Mega Walk-In Drive

  • Role: Voice (English + Hindi)
  • Experience: 00-03+Years
  • Qualification: Any Graduate
  • Job Location: Hyderabad/Secunderabad

Time and Venue

29th May, 11.30 AM – 1.30 PM
Genpact Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079

Job description

Genpact Mega Walk-In Drive for Voice (English + Hindi) on 29th May 2023 (Monday)

Date: 29th May 2023

Time: 11:30 AM 1:30 PM

Venue- Genpact Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079

Location: Hyderabad

Shifts: Flexible with any shift

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities

  • Respond to customer queries and customer’s concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and advance product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you

Minimum qualifications

  • Any Graduate except law
  • Fluent in Hindi and English (Hindi is mandatory)

Preferred qualifications

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • You should be able to work on a flexible schedule (including weekend shift)

Note: Please carry below documents with you:

1. 3 copies of updates resume

2. 3 Passport size photographs

3. Original Aadhar card

4. 2 copies of Aadhar card

5. Pay slip (if applicable)