Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes.
Genpact Walk-In Drive
- Role: PA, Order to Cash
- Experience: 00-03+Years
- Qualification: Graduate in Commerce (B.Com) \MBA\M.COM
- Job Location: Hyderabad/ Secunderabad
Time and Venue
Job description
Inviting applications for the role of PA, Order to Cash
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer.
Venue Details :
Genpact India Pvt Ltd. Address: F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Date : 27thJuly/ Thursday
Timings : 1 pm.
HR SPOC : Sanketh
Kindly carry your resume & Aadhar Card & Passport size photo.
Dress Code : Formals.
Responsibilities
• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and resolve unidentified cash and lead end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Qualifications
Minimum qualifications
• Graduate in Commerce (B.Com) \MBA\M.COM
• Meaningful Experience
Preferred qualifications
• Excellent English language skills (verbal and written)